FREEDELIVERY OVER£50

Wave Water Features Delivery Information


We want your shopping experience to be trouble free and if we are fortunate to receive an order from you, we will do everything possible to supply your product with minimal hassle.

DELIVERY CHARGES

Delivery will be charged at between £0-£40 per each individual item. This is dependant on the size and weight.

Some items are too large to be shipped by normal courier and will be sent via an alternative courier on a pallet, details will be advised once you have placed your order.

DELIVERY TIMES MAKE

Our products are supplied both through our own fleet of vehicles and also through strategic partnerships with national couriers such as DPD, Hermes, and Parcelforce, if you provide your mobile number when placing your order we can provide you with a timed delivery.

We deliver 5 days a week from 0800 – 1800 hours.

We make every effort to get our products to you within 3 – 5 working days. You will be notified within 48 hours if there is to be a delay and will be given the option to cancel your order.

When the products are supplied by a courier a signature will be required.  In the event of you having to leave your premises you may leave an instruction on your order to confirm you are happy for the product to be left in the shed or with a neighbour and they will use this as confirmation to leave the parcel without a signature.

We are able to deliver on a Saturday or a Sunday for a surcharge.

Items can be collected subject to prior notice to ensure staff are available to help you with the transaction.

WHEN YOUR PRODUCT ARRIVES

Although we always endeavour to get your product safely to you, it’s very important to check your order immediately for any visible signs of damage.

Please check your order immediately after receiving it and let us know of damages straight away by calling us (please see our terms and conditions).

For more information please call us on

01733 688464